Unified Communications may be just what the doctor ordered to improve healthcare. Healthcare organizations are choosing IP phone systems from ShoreTel to cure communication problems that plague medical staff, administrators and IT managers...

The Bureau of Indian Affairs (BIA) is back online and ready to improve service to its 10,000 employees and 40,000 students. BIA launched a new website in October and is working on an internal portal to enhance collaboration among employees as well as other government agencies...

Part of the Global Network Enterprise Construct includes a networked system that will support warfighters in Iraq and Afghanistan.

The H1N1 virus is a viable threat to American businesses and government agencies, but it could give VoIP a shot in the arm. M5 Networks says it'soffering its clients a range of free or low-cost "out-of-office" communications options based on its Voice-over Internet Protocol services...

DHS is getting a hundred million dollar boost to its data center consolidation and cybersecurity programs. Under a measure recently approved by aHouse-Senate conference committee, the Department of Homeland Security would migrate its 24 data centers located across the country into two secure locations...

There is one country that is not letting the global economic downturn affect its plans for unifying communications. Small and medium sized businesses in India are going to spend $48...

iPhone users rejoice -- there is now an application for VoIP over 3G. AT&T consented to Apple enabling VoIP applications to run over their network...

Is there any upside in an economic downturn? A Unified Communiations expert says 'yes.' UC analyst Blair Pleasant said in her "No Jitter" blog that the bright spot is conferencing and collaboration because companies are reducing travel costs...

It appears a naval carrier battle group deployed a secret weapon to help defeat the Taliban in Afghanistan -- instant messaging. The Navy's Fifth Fleet deployed Web-like technologies to become more netcentric, according to a 2007 Defense Department case study...

There is now a more secure way for soldiers and family members to communicate. Army Knowledge Online, an enterprise web portal, is now providing secure email to the two million registered users of the AKO portal...

Federal agencies are tasked with making critical policy decisions, responding to nationwide emergencies and pandemics, supporting the warfighter, and ensuring homeland security. Real-time, secure and high-quality communications are a must for federal agencies. The Total Solution report reveals how in this day video is a critical element of a Unified Communications solution. It details the importance of an end user access that is as easy to use as the telephone, and a management process that allows the IT department to scale and manage the system both internally and externally with a high level of security. Tandberg Total Solution is the video portfolio that easily allows for integration so that companies can create a communications strategy to include voice, messaging, instant messaging, location based presence, and video.

An industry expert is urging companies and agencies to be 'better safe than sorry' when preparing their communications networks. Adam Boone, vice president of Sipera, a maker of VoIP security solutions, says security doesn't cross most people's minds until it's too late...

Unified Communications could soon be 'playing it be ear' if the largest headset manufacturer in the world gets its way. Plantronics President and CEO Kenneth Kannappan talked with Forbes about the convergence of Internet, voice and video on one platform -- through a simple ear piece...

Unified Communications has been cleared for takeoff on Ukraine International Airlines, and the company hopes it will improve internal collaboration and better serve its passengers...

Soft phones seem to be pressing all the right buttons in North America -- that according to a new Frost & Sullivan report that shows usage growing rapidly...