But times are also changing for government. This change is a bit scary. People often talk about how the change is really a mind-set, and Jarvis’ What Would Google Do? does a great job at providing a guide to this new thinking. (BusinessWeek magazine earlier this year ran excerpts of the book. I have links to the BusinessWeek pieces from here.
What Would Google Do? has many principles that speak to the challenges facing government agencies. The book taps into the idea that information is power, but that the real power of information comes in the sharing. Among the principles the book outlines are: give up control; get out of the way; and make mistakes well.
Along with the book Wikinomics by Don Tapscott and Anthony Williams, I think What Would Google Do? is one of the seminal books on the subject of how to view information… and how to survive in the new information focused world… a guidebook for how to think about information management — and information sharing.