A few weeks ago at the GSA sponsored 2009 Government Web Managers 2–Day Conference, Kundra further clarified his comments. You can hear him for yourself here … but… What he was saying, I believe, is that IT organizations — and CIOs — need to enable their organization to use technology toward their mission. And that too often CIOs have been CI-Nos — they have been the folks who tell you why something can’t get done, rather then the people you go to when you want to get something done. The challenge now is that people can go around the IT organization to get things done.
Essentially, my interpretation of what Kundra is saying is telling IT organizations that if you want to remain relevant, you have to be an enabler. You cannot be the CI-No. And that means looking at all the options out there that can help the agency accomplish its mission — and that may include potentially free tools.