Many GSA watchers believe that one of the longstanding systemic issues within GSA were regional administrators. The issue: Did the regional administrators report to the GSA administrator. Because the regional administrators are political appointees, it was a cloudy issue.
The regional administrator is the GSA official in the region who represents the administrator, and is the face of GSA and the White House in the region. There is new significance to this role because GSA, for the first time, is in a limelight position with an administration. We are being asked to do much more and do it in a much more visible and governmentwide arena.
While previously, the regional administrators were expected to “run” the operational divisions of the region, that ends up being “somewhat foolish” as the expertise, situational knowledge, and functional clustering was in the Federal Acquisition Service and the Public Building Service, she said. “Asking a regional administrator to assume a knowledgeable oversight role did not regularly match their qualifications.”