The Social Security Administration has been fighting a backlog of cases since the recession.
The economic downturn led to about 650,000 extra cases a year, for a total of 3.3 million claims a year, Government Executive reports.
SSA Commissioner Michael Astrue has taken extra funding, both from Congress’ annual appropriations and from the Recovery Act, and invested in staffing and technology
“About half of this we’ve done with more resources, and we’re grateful to the Congress for that,” he said in the article. “But we’ve also done about half of it with increases in productivity. We were in such bad shape we really needed both.”