The government’s response to the September 11th terrorist attacks might actually help your agency improve the way it does business. We’re talking about lessons-learned. A number of former leaders from the intelligence community are looking at them to see if they can find best practices for the administration’s effort to reorganize the government. John Palguta, vice president for policy at the Partnership for Public Service, which just sponsored an event looking at the management lessons of 9-11.
Tom Temin is the host of The Federal Drive, which airs from 6-9 a.m. on 1500 AM in the Washington, DC region and online everywhere. Tom has 30 years experience in journalism, mostly in technology markets. Before coming to Federal News Radio, he was a long-serving editor-in-chief of Government Computer News and Washington Technology magazines.