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Michael Bromwich, managing principal, The Bromwich Group

Stuff happens. When it happens to federal agencies, it can cause more than bad headlines. Missions get disrupted and people lose faith in government. The Centers for Medicare and Medicaid Services has been working to get past the flawed roll-out of, since the website problems became tied to problems with implementation of the Affordable Care Act. What’s next for the agency in the wake of the fiasco? Michael Bromwich, founding and managing principal of The Bromwich Group, is a veteran of fixing agencies in trouble including the Minerals Management Service after the Deepwater Horizon spill. He discussed possible strategies for the Centers for Medicare and Medicaid Services with Tom Temin and Emily Kopp on The Federal Drive.