Stuff happens. When it happens to federal agencies, it can cause more than bad headlines. Missions get disrupted and people lose faith in government. The Centers for Medicare and Medicaid Services has been working to get past the flawed roll-out of Healthcare.gov, since the website problems became tied to problems with implementation of the Affordable Care Act. What’s next for the agency in the wake of the HealthCare.gov fiasco? Michael Bromwich, founding and managing principal of The Bromwich Group, is a veteran of fixing agencies in trouble including the Minerals Management Service after the Deepwater Horizon spill. He discussed possible strategies for the Centers for Medicare and Medicaid Services with Tom Temin and Emily Kopp on The Federal Drive.
Tom Temin is the host of The Federal Drive, which airs from 6-10 a.m. on 1500 AM in the Washington, D.C. region and online everywhere. Tom has 30 years experience in journalism, mostly in technology markets. Before coming to Federal News Radio, he was a long-serving editor-in-chief of Government Computer News and Washington Technology magazines.