More than a few eyebrows were raised last month when members of Congress learned that IRS officials may have sent instant messages instead of emails. They allegedly made the switch after learning that the messages would not be preserved as federal records. The agency may not have preserved the messages, but that doesn’t mean they’re not federal records. Nancy Flynn is the founder of the ePolicy Institute. She joined Tom Temin and Emily Kopp on the Federal Drive to give advice on preserving instant messaging.
Tom Temin is the host of The Federal Drive, which airs from 6-8 a.m. on 1500 AM in the Washington, D.C. region and online everywhere. Tom has 30 years experience in journalism, mostly in technology markets. Before coming to Federal News Radio, he was a long-serving editor-in-chief of Government Computer News and Washington Technology magazines.