“The General Services Administration is doing a top-to-bottom review of how they measure whether or not they are meeting their mission.
“GSA Administrator Martha Johnson says senior officials will be heading off-site in May to do the analysis and come up with new metrics that focus on transformation and capacity building.
“‘We have hundreds of measures right now,’ says Johnson in an exclusive interview with Federal News Radio after her speech at the IRMCO conference. ‘We will figure out the ones that will take us forward. We don’t want measures that are focused on inspection, but ones that will motivate our people and point us in a better direction.’