The Office of Personnel Management wants to finally bring its retirement processing systems into the 21st Century. OPM has a new IT modernization plan in the works that includes a long list of reforms. One key part of the plan is to move away from a paper-based system to an electronic one which could help OPM with its persistent backlog of retirement claims. Tammy Flanagan, senior benefits director for the National Institute of Transition Planning, explains the upgrades.
Francis Rose is the host of In Depth, which airs weekdays from 8-10 a.m. on 1500 AM in the Washington, D.C. metro area and online everywhere. Francis has covered all three branches of the federal government as a broadcast journalist since 1998. He joined Federal News Radio in 2006, and launched In Depth in 2008 as a daily show focused on connecting federal executives to the information they need to do their jobs better.