The furor over HealthCare.gov isn’t gone quite yet. Several congressional committees still plan to conduct postmortems on what went wrong. The rollout of the website is just one example of how the federal government brand has taken a hit. Sanjay Sardar, chief information officer at the Federal Energy Regulatory Commission and government co-chair for this year’s Management of Change conference, tells In Depth with Francis Rose restoring that brand is a very important job for the federal government for many reasons.
Francis Rose is the host of In Depth, which airs weekdays from 4-7 p.m. on 1500 AM in the Washington, DC metro area and online everywhere. Francis has covered all three branches of the federal government as a broadcast journalist since 1998. He joined Federal News Radio in 2006 as the producer and news anchor of the station’s morning drive program, the Federal Drive. He launched In Depth in 2008 as a daily show focused on connecting federal executives to the information they need to do their jobs better.