Greg Stanford, Federal Managers Association

IRS Commissioner John Koskinen expects his agency to have more staffing issues next year unless it can receive some financial support from Congress. During this year’s tax season, almost half the people who called the IRS couldn’t reach a live person. Greg Stanford, director of government affairs at the Federal Managers Association, tells In Depth with Francis Rose why the agency’s staffing problem is due to more than just a lack of money.