First Look 
Be sure to catch Deputy DoD CIO Lily Zeleke's keynote interview on DoD's plans to rationalize IT systems across the department through smart cloud adoption and improve user experience at 1:00 p.m. EDT, March 21.
Among heated questions about federal telework, the House Oversight and Accountability Committee urged Office of Personnel Management Director to make improvements to retirement services, the Federal Employees Health Benefits (FEHB) Program and the federal hiring process.
VA is telling Congress it understands what went wrong in previous deployments of its new Electronic Health Record, and is confident short-term fixes will allow the agency to resume the project.
DHS has brought on a U.S. Digital Service veteran to lead a new customer experience directorate.
By having a workforce that is representative of the communities it serves, the Prince George's County fire department is able to form bonds and build bridges with members of the public, which can be critical in emergency situations.
The Postal Service is seeing a significant increase in letter carrier robberies and mail theft, but the union representing its shrinking police force says the agency is preventing them from protecting carriers on delivery routes.
Among the longtime Native American tribes, consider the Muwekma Ohlone tribe. It once occupied land in what is now in California’s Santa Clara and San Francisco counties. The Bureau of Indian Affairs recognizes nearly 600 indigenous tribes, but not the Muwekma Ohlone.
