Contextual Intelligence: Deciphering Disparate Data in Government

Agencies face two primary challenges in knowledge management: Data Diversity and Institutional Knowledge.

Agencies face two primary challenges in knowledge management:

Data Diversity. Within a given agency, much information resides in relational databases against which the IT shop writes sources such as documents of all types. These may be documents, spreadsheets, presentations; PDFs; or the many other formats such as XML (e.g. NIEM data), maps, electronic messages, Tweets and other social media postings, news items, videos, and images.

Institutional Knowledge. Important data insights lie inside the heads of experts analysts, investigators, and engineers. Much of that knowledge might even exist in digital form, but not in a format compatible with the relational databases in use at most agencies.

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