Citizenship and Immigration Services

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DoD builds AI tool to speed up ‘antiquated process’ for contract writing

The Defense Department is testing out an artificial intelligence tool to help the agency write contracts and speed up the federal acquisition process.

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A TSA worker checks an identification card, Friday, Jan. 25, 2019, at Seattle-Tacoma International Airport in Seattle. Yielding to mounting pressure and growing disruption, President Donald Trump and congressional leaders on Friday reached a short-term deal to reopen the government for three weeks while negotiations continue over the president's demands for money to build his long-promised wall at the U.S.-Mexico border. (AP Photo/Ted S. Warren)

From airports to immigration to emergency relief, DHS urged to improve ‘customer experience’

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Amelia Brust/Federal News Network

USCIS deputy CDO sees faster ‘time to market’ getting right data to the right people

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FILE - In this Aug. 17, 2018, file photo, people arrive before the start of a naturalization ceremony at the U.S. Citizenship and Immigration Services Miami Field Office in Miami. USCIS, The cash-strapped federal agency that oversees that nation's legal immigration system, scrapped plans Tuesday, Aug. 25, 2020, to furlough 13,000 employees, or nearly 70% of its workforce. The agency said it would maintain operations through September when the the fiscal year ends.  (AP Photo/Wilfredo Lee, File)

USCIS out in front again by hiring a user experience director

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FILE - Homeland Security logo is seen during a joint news conference in Washington, Feb. 25, 2015. The Department of Homeland Security paused the work of its new disinformation governance board Wednesday. The move responds to weeks of criticism from Republicans and questions about whether the board would impinge on Americans’ free speech rights. A statement says DHS’ advisory board on homeland security will review the board’s work.  (AP Photo/Pablo Martinez Monsivais, File)

DHS looks to hire hundreds of ‘technologists’ to improve customer experience

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Amelia Brust/Federal News Network

Automation is driving USCIS’s cyber improvements

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FILE - In this Aug. 17, 2018, file photo, people arrive before the start of a naturalization ceremony at the U.S. Citizenship and Immigration Services Miami Field Office in Miami. USCIS, The cash-strapped federal agency that oversees that nation's legal immigration system, scrapped plans Tuesday, Aug. 25, 2020, to furlough 13,000 employees, or nearly 70% of its workforce. The agency said it would maintain operations through September when the the fiscal year ends.  (AP Photo/Wilfredo Lee, File)

USCIS ombudsman ‘optimistic as ever’ about agency’s digitization efforts

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FILE - In this Aug. 17, 2018, file photo, people arrive before the start of a naturalization ceremony at the U.S. Citizenship and Immigration Services Miami Field Office in Miami. USCIS, The cash-strapped federal agency that oversees that nation's legal immigration system, scrapped plans Tuesday, Aug. 25, 2020, to furlough 13,000 employees, or nearly 70% of its workforce. The agency said it would maintain operations through September when the the fiscal year ends.  (AP Photo/Wilfredo Lee, File)

USCIS sets ambitious hiring, processing goals to shrink massive immigration case backlog

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(AP Photo/Lynne Sladky)FILE - In this Nov. 20, 2020, file photo a U.S. Department of Homeland Security plaque is displayed a podium as international passengers arrive at Miami international Airport where they are screened by U.S. Customs and Border Protection in Miami. The damned-if-you-pay-damned-if-you-don’t dilemma on ransomware payments has left U.S. officials fumbling about how to respond. While the Biden administration “strongly discourages” paying, it recognizes that failing to pay would be suicidal for some victims. (AP Photo/Lynne Sladky, File)

FOIA advisers recommend independent review into how DHS handles immigration record requests

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Amelia Brust/Federal News Network

Agency data leaders see strong tie into federal zero trust security push

At first blush, it might seem like agency chief data officers would be hampered by the move to a “zero trust” cybersecurity posture.

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FILE - In this March 3, 2020, file photo people photograph the signage outside the U.S. Citizenship and Immigration Services (USCIS) office in Tukwila, Wash., that was closed due to concerns about the coronavirus. The U.S. government says a new rule disqualifying more people from green cards if they use government benefits will not apply to immigrants with symptoms of the illness caused by coronavirus who seek care. The U.S. Citizenship and Immigration Services said late Friday, March 13, 2020, that seeking treatment or preventive services will not impact someone's immigration status under the new public charge rule, which took effect last month. (Mike Siegel/The Seattle Times via AP, File)/The Seattle Times via AP)

Is USCIS up to the task of processing all of the green cards available?

U.S. Citizenship and Immigration Services hasn’t returned to full capacity after two years of pandemic, and it’s having trouble processing all of the visa…

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USCIS deputy to become TSA CIO

Justice Department’s Executive Office for Immigration Review names Sanjay Gupta, the former SBA CTO, as its new CIO.

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