Satisfaction among TSP participants declines in 2023 survey
Currently, 82% of TSP participants are satisfied with the plan, compared with an 87% satisfaction rate in 2022.
A new report from the American Customer Satisfaction Index says that Americans’ satisfaction with the services they receive from the federal government…
Satisfaction with federal e-government sites remained high throughout most of 2012, according to a quarterly report from ForeSee and the American Customer…
The federal government will face the challenge of halting and reversing declining citizen satisfaction under particularly difficult circumstances, according to the American Customer Satisfaction Index. Details from ACSI\’s Forrest Morgeson.