National Government Services

A health care data and AI concept showing charts and graphs overlaid across medical equipment.

How cross-sector collaboration can optimize healthcare data and advance equity

The COVID-19 pandemic highlighted pervasive health disparities throughout the country. To address the complexities of this issue, health equity has rightfully…

Commentary

Amelia Brust/Federal News Network

How federal health agencies can manage troves of patient information

Commentary

Creating equitable government services, particularly in health care, that offer equally great CX

Federal Insights

Data is the key to unlocking sustainable health equity

Federal Insights

CMS embraces human-centered design to streamline citizen services, employee workflows

Federal Insights

Health equity takes center stage in President Biden’s 2023 budget request

Federal Insights

Agencies invest in a future of more equitable, accessible telehealth

Federal Insights

Human-centered design enables government to improve customer experience in times of transition

Analysis