DHS sees ‘usability testing’ as central to big burden reduction goals
DHS is driving toward ambitious burden reduction goals by requiring components to leverage “usability tests” for any public information collections.
DHS is driving toward ambitious burden reduction goals by requiring components to leverage “usability tests” for any public information collections.
There\’s a push to expand the use of tools designed to give federal Web managers a better idea of just who is using agency websites. The goal is to improve…