US Digital Service

Alyson Fligg/Labor DepartmentClare Martorana

A new push by OMB to get a handle on 10,000 federal websites

OMB, GSA and the USDS are providing the policies, tools and know-how to help agencies improve digital services like federal websites more quickly.

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Week 13

To improve its customer experience, SSA found an unusual partner from the NFL

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Executive branch agencies are just glomming onto a hiring practice this Congressional bureau has been using for years

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Getty Images/iStockphoto/Tero Vesalainencustomer experience

How could improving customer experience boost trust in government?

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Getty Images/iStockphoto/Andrii Panchyk

Agencies entering ‘execution’ phase of Biden’s cyber executive order

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Amelia Brust/Federal News Network

CDOs making progress, feeling confident in role, survey finds

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(Amelia Brust/Federal News Network)

Federal cyber agencies call zero trust ‘new normal’ of security, partnering to implement

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Nicolas Chaillan is the Air Force’s chief software officer. (Photo courtesy AFCEA)

In goodbye message, Chaillan unloads his frustrations over DoD’s technology culture, processes

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HUD, OPM gain new technology executives, CBP losing its CISO

Alma Cole, the chief information security officer for the Customs and Border Protection directorate in the Department of Homeland Security, is leaving…

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(AP Photo/Evan Vucci)President Joe Biden delivers remarks on the economy at the Cuyahoga Community College Metropolitan Campus, Thursday, May 27, 2021, in Cleveland. (AP Photo/Evan Vucci)

For IT, cyber policy goals, dig beneath the numbers of Biden’s 2022 request

The Biden administration is asking for a 2.4% increase and a 14% increase in federal IT and cybersecurity spending, respectively, in fiscal 2022.

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(Getty Images/iStockphoto/dusanpetkovic)Close up of hands typing on laptop. Night work concept.

First cohort of federal employees graduate from OMB’s data science upskilling program

The upskilling program gives agencies a chance to fill critical skill gaps faster than what they could accomplish by onboarding new talent through the competitive hiring process.

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