Health IT & the power of customer service

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Group photo of Amtower & Parker
Mark Amtower & Sophia Parker

(This show originally aired on January 29, 2018)

This week on Amtower Off Center, host Mark Amtower interviews DSFederal CEO Sophia Parker.

DSFederal is a 10-year-old woman-owned small business and a recent 8(a) graduate. We discussed many topics, including:

  • Why Sophia chose to start her own business.
  • The power of true customer service.
  • DSFederal’s focus on health IT before it became popular (it remains a core competency).
  • Prepping for 8(a) graduation.
  • Partnering and sub-contracting.