Joe Doyle, the director of the Office of Customer Experience at USDA, said he expects the agency can make its services “faster, friendlier and easier” without asking for additional funding from Congress, or without much help from the private sector.
The Environmental Protection Agency’s Office of Inspector General will continue its investigations into former administrator Scott Pruitt following his sudden resignation last week, the agency watchdog confirmed to Federal News Radio.
Sen. Heidi Heitkamp (D-N.D.) has proposed moving the 73 federal inspectors general out from under their agencies and into their own independent agency.
Of all the customer service channels in need of improvement, agencies across the board may find the biggest challenge in making their websites more user-friendly.
Following word of Scott Pruitt’s resignation as administrator of the Environmental Protection Agency, Rep. Elijah Cummings (D-Md.) released new details of the House Oversight and Government Reform Committee’s interviews with current and former EPA aides.
Before the Census Bureau rolls out its messaging campaign in October, it’ll have to pore over reports of what went right in the Providence field test, and what didn’t.
Thirteen agencies currently lack a confirmed, permanent IG, and more than 10 of those have been without a permanent IG for more than a year, according to the Project on Government Oversight.
While funding for FEMA’s new headquarters holds up progress on DHS’ St. Elizabeths campus, GSA is one step closer to getting the go-ahead to buy the Transportation Department’s currently leased headquarters.
With telework agreements scaled back at USDA and Education Department, the future of telework agreements at other agencies may also hang in the balance.
At a Senate Finance Committee hearing Thursday, members got their first chance to gauge the priorities of Charles Rettig, President Donald Trump’s pick for IRS commissioner.
House lawmakers pushed back strongly on the Trump administration’s proposal to restructure, and ultimately privatize Postal Service at a hearing Wednesday, the first indication from Congress that the White House may face an uphill battle implementing this aspect of its government reorganization plan.
A former White House IT official tapped by the Trump administration to head a new Energy Department cybersecurity office says she intends to make the agency a more competitive recruiter for top talent.
After spending years building its telework policy into one of the most popular programs of its kind, the Education Department will significantly reduce the ability of its employees to work from home.
The Trump administration seeks to privatize the Postal Service as part of the sweeping government reorganization plan it unveiled Thursday, which may bring with it a significant pay and benefits changes to more than 600,000 USPS employees.