Shared Services

  • The Unified Shared Service Management team is trying to carry out the government's vision of shared services. When experts talk about this stuff, two themes come up again and again: execution and enforceability. Dave McClure, chief strategist at the Veris Group, used to lead the Office of Citizen Services and Innovative Technologies at the General Services Administration. He discusses the challenges of shared services on In Depth with Francis Rose.

    October 27, 2015
  • The Office of Management and Budget has created a management board to shepherd agencies toward shared services. The goal is to bring together the various elements in a complex, time-consuming process. John Marshall, founder and CEO of the Shared Services Leadership Coalition, joined In Depth with Francis Rose to explain why the government needs this new board.

    October 27, 2015
  • The Office of Management and Budget announced a new governance and oversight structure for the financial management shared services initiative. The oversight committee will create a strategy and the Unified Shared Service Management Team will drive the implementation of shared services across government.

    October 23, 2015
  • The Joint IT Single Service Provider-Pentagon is moving toward full operational capability and the lessons from the effort will influence similar efforts in the future.

    September 21, 2015
  • Sens. Orrin Hatch (R-Utah) and Ron Wyden (D-Ore.) wrote to the Agriculture Department's National Finance Center, the Pentagon's Defense Finance and Accounting Service, the Interior Department's National Business Center and the General Service Administration's National Payroll Branch asking for details on their reporting of wage and tax statements in an effort to ensure tax refunds are going to the right people.

    August 27, 2015
  • The White House is giving agencies three years to process all their invoices electronically through a shared service provider. The Office of Management and Budget released details for how you should make that happen as part of the President’s second term management agenda. Dave Mader is the Controller and Acting Deputy Director for Management at the Office of Management and Budget. He tells Executive Editor Jason Miller about the new electronic invoicing requirement.

    July 28, 2015
  • Agencies are nearing the end of a 30-day cybersecurity sprint to fix major vulnerabilities in their systems. But every agency can't afford to maintain its own critical infrastructure. Dave McClure is the chief strategist at the Veris Group. John Marshall is founder and CEO of the Shared Services Leadership Coalition. They tell In Depth with Francis Rose that the key to a modern federal cyber strategy starts at the shared services marketplace.

    July 20, 2015
  • It's been one year since the Agriculture Department jumped into the shared services business. Now a financial management shared services provider, USDA is working with other agencies to sign them on. The General Services Administration -- including about 30 other small agencies and commissions -- is one big customer. John Brewer is the deputy chief financial officer at the Agriculture Department. He's an AFCEA Bethesda 20-14 Governmentwide Initiative Excellence Award Winner for leading the charge. He tells Federal News Radio Executive Editor Jason Miller what prompted the agency's initial involvement with shared services.

    July 17, 2015
  • The two cyber breaches at the Office of Personnel Management have got the attention of the media and federal managers. It’s also landed on the plates of many chief information officers. “Everyone in the government…

    July 13, 2015
  • About 63 organizations will benefit from this new service provider, Greg Garcia, the executive director of the Army IT Agency, tells Federal News Radio.

    June 29, 2015
  • Bureaucracies may be good at some things, but they always excel at one — self-preservation, says Jeff Neal, senior vice president of ICF International and former Chief Human Capital Officer at the Department of Homeland Security.

    March 19, 2015
  • The Department of Health and Human Services is suffering from what many believe are the two major reasons why shared services continues to lag in government.

    March 16, 2015
  • In a new report, the Partnership for Public Service and Deloitte Consulting say the Obama administration needs to increase accountability and guidance if it wants agencies to embrace shared service providers. The study draws from interviews with 18 high-level officials, most of them chief financial officers.

    March 12, 2015
  • The push for shared services gets more momentum, as the push to save money and improve performance gets heavier emphasis from the Office of Management and Budget. Public-private partnerships are proving to be a win-win for both parties at all levels of government. Scott Quehl, senior principal at Accenture Federal Services and former chief financial officer at the Commerce Department, is writing about the junction of shared services and public-private partnerships. On In Depth with Francis Rose, he lays out the reasons shared services should get more attention.

    March 11, 2015