Mallory Barg Bulman: How to fix federal customer service

For lots of reasons, the federal government trails the private sector when it comes to customer service. Pressing forward on trying to fix this situation, the P...

Mallory Barg Bulman, director of research and evaluation, Partnership for Public Service

For lots of reasons, the federal government trails the private sector when it comes to customer service. Pressing forward on trying to fix this situation, the Partnership for Public Service and Accenture. Mallory Barg Bulman, director of research and evaluation at the Partnership, shares the details on Federal Drive with Tom Temin.

Copyright © 2024 Federal News Network. All rights reserved. This website is not intended for users located within the European Economic Area.

Related Stories