SES modernization plan should include risks, on and off ramps, roles for millennials The senior executive service faces an unprecedented time where criticism is rampant, the environment is fast-paced and the retirement bubble teeters on… Workforce Read more
Artificial intelligence part of federal customer service push into the digital world Management Read more
SSA claims process vulnerable to wasteful spending The Social Security Administration\’s process for citizens to file claims can create just as much wasteful spending as intentional fraud. Budget Read more