Danny Werfel

IRS seeks $104B for multi-year modernization fund to maintain customer service improvements

The IRS is telling lawmakers that billions of dollars in multi-year modernization funds are helping the agency provide a level of customer service.

Agency Oversight

IRS gets pushback on its return-to-office plans — for going too far, and not far enough

Workforce

IRS puts 125,000 high-income individuals not filing tax returns on notice, to recoup millions owed

Agency Oversight

Treasury, IRS set 50% return-to-office target for employees to meet ‘governmentwide’ standard

Workforce

Sen. Tom Carper, D-Del., speaks during a news conference

Senators press for barcodes on tax returns so IRS can process them faster

Congress

IRS tells Congress to avoid ‘disruptive’ government shutdown ahead of tax filing season

Government Shutdown

IRS workforce development plan lacks one crucial element

Agency Oversight

IRS commissioner charts year-long progress in agency’s ‘tech-enabled transformation’

Workforce

IRS reorganizes its top ranks, with focus on ‘historic’ agency modernization

Agency Oversight

IRS commissioner expects to see enforcement hiring to ‘ramp up’ in coming months

Hiring/Retention

IRS to launch callback option for most taxpayers seeking help next filing season

Agency Oversight

IRS touts better customer service through hiring surge, but GAO warns of high attrition

IRS Commissioner Danny Werfel told members of the House Oversight and Accountability Committee on Tuesday that the agency has some “catching up to do,”…

Hiring/Retention

IRS plans to invite taxpayers in 13 states to test its free e-file system next year

The IRS expects several hundred thousand taxpayers from 13 states will test a free, online tax-filing platform that’s run by the agency during next year’s…

IT Modernization

IRS looks to shrink $688B ‘tax gap’ through increased enforcement hiring

Hiring/Retention

The IRS is seeing a growing disparity between the taxes it’s supposed to receive each year, and the amount it actually collects — but expects increased hiring will reverse that trend in the coming years.