A new report on customer service details gap between agencies’ and citizens’ perceptions, and challenges to improvement.
Mark Schwartz, chief information officer of the Citizenship and Immigration Services, said by moving legacy systems to the cloud, updates become more agile.
The Office of Personnel Management released the 2015 Federal Executive Board report on March 1, detailing the successes of FEBs across the country in workforce development, emergency preparedness and community outreach.
Mark Schwartz, CIO of Citizenship and Immigration Services, pioneers new approaches to agile development.
OPM sent a memo encouraging federal managers to minimize travel to regions affected by Zika, suggesting teleconferencing as an alternative.
The Government Accountability Office and the Congressional Budget Office defended their increased budget requests to Congress, emphasizing the amount of returns on the investment each agency brings back to the government.
The Navy is developing a new cybersecurity testing system that will virtually link all the connected systems that would exist on an actual ship for testing. The project — called USS Secure — is an effort on the part of 28 shipbuilders to produce a cybersafe warship.
The Office of Information Policy published data on FOIA request processing from the annual reports of 100 agencies.
Washington Metro Area Transit Authority General Manager Paul Wiedefeld announced during a press conference March 16 that the D.C. Metrorail will reopen around 5 a.m. on Thursday. He cautioned that some areas may be under single tracking conditions if further need for repairs are discovered.
Now that Congress has funded the Coast Guard’s largest acquisition budget ever, Adm. Paul Zukunft, the Coast Guard commandant, said the barometer is rising and the storms have abated.