The U.S. Postal Service is turning around its reputation — from the agency whose employees managed to coin the phrase “going postal,” to an organization that now quickly processes equal employment opportunity complaints. USPS is offering those services to other agencies.
Bill Bransford hosts a roundtable discussion of the upcoming Federal Dispute Resolution Conference. July 12, 2013
Federal agencies are challenged with how to treat worker grievances from contractors, who do not have the same mediation procedures as federal workers.