Guy Cavallo

3 takeaways from the FITARA 17 scorecard roundtable

The FITARA scorecard continues to be a point of contention between Oversight and Accountability Subcommittee on cyber and IT leaders.

Reporter's Notebook

Hand touching brain of AI, Symbolic, Machine learning, artificial intelligence of futuristic technology. AI network of brain on business analysis, innovative and business growth development.

Buzzword for 2024: AI; Biggest concern for 2024: Workforce

Reporter's Notebook

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From AI to zero trust, how 2023 will be remembered by federal IT experts

Reporter's Notebook

Labor, OPM, Census dialing up AI tools to crunch data, improve mission outcomes

Ask the CIO

(Amelia Brust/Federal News Network)

‘As easy as possible’: OPM’s new tutorials aim to help retiring feds and improve customer experience

Workforce

OPM’s new approach to modernizing retirement services is all about small bites

IT Modernization

Pressure builds on OPM to fix delays, backlog in retirement services

Retirement

OPM faces tight timeline to create new USPS health insurance marketplace

Benefits

Federal Executive Forum IT Modernization in Government

Federal Executive Forum

Men is typing on laptop computer keyboard

OPM finding ways to better engage agency’s internal hybrid workforce

Workforce

customer experience, customer service, customer support, glitch, technology, digital government, computer, phone, mobile device

OPM plans to overhaul main website, prioritize customer experience

IT Modernization

CIO shop is helping to lead OPM’s recovery from the failed merger

CIO Guy Cavallo and deputy CIO Melvin Brown are bringing the lessons they learned from the Small Business Administration to change OPM’s culture, modernize…

Federal Report

OPM facing schedule delays, budget overruns for its trust fund modernization initiative

The Government Accountability Office said in a new report that the new Trust Funds Federal Financial System (FFS) will not go live in October 2023.

IT Modernization

3 takeaways from FITARA 13

Reporter's Notebook

The 13th Federal IT Acquisition Reform Act (FITARA) scorecard hearing offered some ideas for future ways to measure agency IT modernization progress.