OMB seeks to ‘build trust’ in government services, speed up CX expert hiring across agencies
The Biden administration is putting its next wave of customer experience improvement into focus, giving agencies new targets — and soon, new tools —…
The Biden administration is putting its next wave of customer experience improvement into focus, giving agencies new targets — and soon, new tools —…
Margaret Weichert, the president’s nominee to the deputy director for management at the Office of Management and Budget, easily earned approval from members…
The Office of Management and Budget is expected to release a new memo later this week, which will describe an initial review of existing requirements and…
President Donald Trump offered a first look at his upcoming management agenda in the 2018 budget blueprint. The agenda will focus on eliminating agency reporting requirements on IT, acquisition, human capital and real property and letting “managers manage.” It also suggests the budget and reorganization executive order initiatives will drive future agency workforce cuts.