Sam Schumach

  • OPM vows customer service improvements for breach-affected feds

    Katherine Archuleta, the director of the Office of Personnel Management, told Senate Appropriations Committee lawmakers that she is demanding better performance by Winvale and CSID in how the vendors are answering questions from current and retired employees about the data breach. Archuleta also said the breach suffered by KeyPoint Government Solutions in August 2014 gave hackers access to OPM’s network.

  • OPM’s plan to ‘pass-the-hat’ to pay for data breach services draws ire

    UPDATED: Agencies with the largest percentage of security clearances, such as DoD, DHS and VA, will end up shouldering a huge part of the burden to pay for the credit monitoring services for 21 million current and former federal employees impacted by the second data breach. AFGE and federal officials are angered after acting OPM Director Beth Cobert tells agencies about OPM’s plans to raise its fees for security clearance services it provides in order to recoup the costs of the identity protection services it must purchase for the victims of the attack.

  • Lawmaker turns up heat on OPM CIO after cyber contract missteps

    Rep. Jason Chaffetz (R-Utah) is calling for the removal of the Office of Personnel Management’s CIO Donna Seymour, after the agency’s Office of Inspector General found that the Office of Procurement Operations mismanaged a contract it awarded for identity and credit monitoring services for early victims of the cyber breach.

  • OPM completes first wave of cyber breach notification mailings

    The Office of Personnel Management has sent notification letters to 93 percent of the 21.5 million victims impacted by the cyber breach.

  • OPM likely to make decision tonight about status of government for Friday

    A call of the Metropolitan Council of Governments will help determine when and if the federal government should open, close early or not close early ahead of the impending blizzard.

  • Long-term care premiums to rise under new contract

    OPM awarded a new seven-year contract to John Hancock Life and Health Insurance Company to administer the federal long-term care insurance program.

  • Vendor hired to improve security of OPM’s network goes out of business

    The Office of Personnel Management terminated its contract with Imperatis on May 9 after the small business alerted the agency it had financial trouble and would be ceasing operations immediately.

  • Federal long-term care premiums rising by triple digits

    The Office of Personnel Management says long-term care insurance members will see premiums rise by as much as 126 percent. Participants can start looking at their package options July 18.

  • Lawmakers want answers to long-term care premium hikes

    Reps. Don Beyer (D-Va.) and Gerry Connolly (D-Va.) suggest a restructuring of the Federal Long Term Care Insurance Program as a result of premiums rising this year by as much as 126 percent.