U.S. Citizenship and Immigration Services

Cybersecurity IT engineers are working on protecting networks from cyber attacks from hackers on the Internet. Secure access to online privacy and personal data protection

DHS AI roadmap stakes claim to “lead” government in responsible AI use

Multiple use cases, ranging from immigration processing to emergency management, are envisioned under the DHS AI roadmap.

Artificial Intelligence

Artificial Intelligence

Pandemic watchdog sees ‘target-rich environment’ for AI to track down fraudsters

All About Data

FILE- In this Thursday, June 21, 2018 photo, air passengers heading to their departure gates enter TSA pre-check before going through security screening at Orlando International Airport, in Orlando, Fla. Investigators were unable to corroborate specific allegations that a Transportation Security Administration supervisor instructed air marshals to racially discriminate against passengers at Florida's busiest airport. But investigators for the Department of Homeland Security's Office of Inspector General uncovered other concerns about racial profiling of passengers by other TSA supervisors at Orlando International Airport, according to a report sent to lawmakers last week. (AP Photo/John Raoux)

DHS’ new directorate is on a mission to ‘CX all the things’

Management

Getty Images/iStockphoto/Tero Vesalainen

customer experience

DHS launching new ‘customer experience’ directorate this month

Management

FILE - In this Aug. 17, 2018, file photo, people arrive before the start of a naturalization ceremony at the U.S. Citizenship and Immigration Services Miami Field Office in Miami. USCIS, The cash-strapped federal agency that oversees that nation's legal immigration system, scrapped plans Tuesday, Aug. 25, 2020, to furlough 13,000 employees, or nearly 70% of its workforce. The agency said it would maintain operations through September when the the fiscal year ends. (AP Photo/Wilfredo Lee, File)

USCIS, Millennium Challenge Corporation putting workforces at the front of their zero trust journey

Ask the CIO

FILE - In this Aug. 17, 2018, file photo, people arrive before the start of a naturalization ceremony at the U.S. Citizenship and Immigration Services Miami Field Office in Miami. USCIS, The cash-strapped federal agency that oversees that nation's legal immigration system, scrapped plans Tuesday, Aug. 25, 2020, to furlough 13,000 employees, or nearly 70% of its workforce. The agency said it would maintain operations through September when the the fiscal year ends. (AP Photo/Wilfredo Lee, File)

U.S. Citizenship and Immigration Services processing delays result in a lawsuit

Agency Oversight

(Getty Images/Wavebreak Media/Wavebreakmedia Ltd)

USCIS has entered the next phase of its IT modernization journey

Ask the CIO