BERLIN (AP) — Passengers of budget airline Ryanair expressed anger Saturday over the way the company treated them following an unscheduled landing in Germany that forced dozens to seek hospital treatment.
In interviews with German and Irish media, passengers described moments of terror as their plane — flying from Dublin to Zadar, Croatia, late Friday — descended suddenly, following what Ryanair said was a drop in cabin pressure.
Oxygen masks fell from the ceiling and passengers reported feeling intense pain in their ears until the plane leveled off and landed at Frankfurt-Hahn airport.
Minerva Galvan Domenech from Spain told news website Spiegel Online that passengers, some of them bleeding from their ears, mouth or nose, had to wait 45 minutes before being allowed to leave the plane.
Ryanair has long been dogged by accusations of poor service and bad treatment of staff. Last week, Ryanair pilots in Ireland staged their first strike and two more walkouts are planned July 20 and July 24.